| Please remember to ADD to the Shipping Estimates the AVAILABILITY time (this is the time AMAZON.COM needs to process payment, allow for a several hour cancellation by buyer period, transmit the order to us, and for us to then Package and Send).
THIS IS USUALLY 1 BUSINESS DAY, sometimes it is 2. Calculation - Standard Delivery from Order = 4-9 Business Days (Usually 4-6 Business Days)
Calculation - Expedited Delivery from Order = 2-5 Business Days (Usually 3 Business Days)
The exception only occurs if Amazon needs additional information from you and your order is "pending". You probably will have communications from Amazon and will be aware of this, should it occur. If your order is "Pending", we do not have it yet, but rest assured will ship it as soon as it's released to us!
International Orders - Processing is usually 2 Business Days processing time PLUS Transit Time (we do NOT include your country's import/custom/duties and fees - You will be charged this BY YOUR COUNTRY upon import - This is NOT our fee!) Expedited shipping freight carriers vary between UPS, USPS and FedX depending upon where you are, what you purchase, etc. Rest assured our shipping dept. will select the best/fastest for YOU! Please make sure to include both your Mailing & Physical Address. ************************************************************************************ For current shipping rates, please click the following link: (This will pop up a new window for you)
SHIPPING & HANDLING COST CHART If at any time you have a concern about your order, please email us immediately so that we may have the opportunity to resolve your concerns!
SHIPPING STATUS - If you supplied a correct email address to Amazon.com, you will receive a shipping confirmation the night of the shipment. If you do not receive this email, please check your spam/junk mail filters to make sure you are receiving your emails.
If you have any questions or problems, please email and if you don't receive a response within 24 hours or less (our policy), it may mean we haven't received your email so feel free to call Toll Free 866-984-3637 (Mon-Fri. 9-5 Mountain Time) - Your satisfaction is always our goal!
CANCELLATIONS: Since we generally ship within the 1st business day, all orders are considered final and cancellation generally not allowed. If you contact us and we're able to cancel the order, we're happy to work with you!
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